Questions About Your Order, Sunglasses or Shopping Experience? We’re Here to Help

Need help with your Fox Shades order, product details, shipping, exchanges, returns or finding the right pair of sunglasses? Get in touch with the Fox Shades team and we’ll help point you in the right direction.

Fox Shades is an Australian-based women’s sunglasses store offering stylish, designer-inspired eyewear for everyday wear, sunny days, holidays, driving, beach plans and weekend outfits. Whether you are shopping for oversized sunglasses, cat-eye frames, aviator styles, flat-top designs, square sunglasses, round frames or a new everyday pair, our team is here to make your experience simple.

How Can We Help?

Use the contact form below to send us a message about your order, delivery, product questions, sizing, lens details, stock availability, promotions or general customer service enquiries. To help us respond as clearly as possible, please include your name, email address, order number if you have one, and a short description of what you need help with.

If your enquiry is about an existing order, including shipping updates or delivery tracking, include your order details so we can assist faster. If your enquiry is about a product, include the style name or a link to the sunglasses you are looking at.

Customer Support for Fox Shades Shoppers

We want shopping for sunglasses online to feel easy, confident and enjoyable. Our team can help with questions about choosing the right sunglass style, understanding product details, checking current offers, navigating shipping information or finding the correct customer service page for your enquiry.

For quick answers, you can also visit our FAQ, shipping policy, order tracking and exchanges/refunds pages. These pages include helpful information about delivery, returns, refunds, order updates and common shopping questions.

Send us a message today and the Fox Shades team will help you with your sunglasses, order or customer service enquiry.